Best Home Care Service
Effective Date: 26 February 2026
Introduction
Best Home Care Service (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of
our clients, patients, caregivers, and website visitors. This Privacy Policy explains how we collect, use,
disclose, and safeguard your information.
By using our services or accessing our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
1. Personal Information
• Full name
• Phone number
• Email address
• Residential address
• Emergency contact details
2. Health-Related Information
- Medical history
• Current health condition
• Medication details
• Doctor’s recommendations
3. Website Usage Information
• IP address
• Browser type
• Pages visited
• Contact form submissions
How We Use Your Information
We use the collected information to:
• Provide home care services effectively
• Assign appropriate caregivers
• Communicate service updates
• Maintain medical records
• Improve service quality
• Comply with legal and regulatory requirements
We collect only the information necessary for service delivery.
Confidentiality of Health Information
All medical and personal data are treated as strictly confidential.
• Caregivers are trained to maintain patient privacy.
• Medical records are stored securely.
• Information is shared only with authorized personnel.
• We do not sell or rent patient information to third parties.
Information Sharing
We may share information only:
• With medical professionals involved in patient care
• When required by law
• During medical emergencies
• With government authorities, if legally mandated
We do not share personal data for marketing purposes without your consent.
Data Security
We implement reasonable administrative and technical safeguards, including:
• Secure record storage
• Restricted access to sensitive data
• Password-protected systems
• Staff confidentiality agreements
While we strive to protect your information, no method of transmission over the internet or electronic
storage is 100% secure.
Patient Rights
Clients and patients have the right to:
• Request access to their information
• Request correction of inaccurate data
• Withdraw consent where applicable
• Request deletion of non-mandatory data
Requests can be made using the contact details provided below.
Cookies Policy (Website)
Our website may use cookies to improve user experience. You
may disable cookies through your browser settings.
Retention of Information
We retain personal and medical information only for as long as necessary:
• To provide services
• To comply with legal obligations
• For internal record-keeping
Children’s Privacy
Our services are not directed toward minors without guardian consent.
We collect information about minors only with parental or legal guardian approval.
Changes to This Policy
We may update this Privacy Policy periodically.
Updated versions will be posted on this page with a revised Effective Date.
Contact Information
Best Home Care Service
Address :
41/B2, near State Bank, Thiruvananthapuram Road, Palayamkottai, Tirunelveli – 627002
+91 9655330808
besthomecareservice82@gmail.com
For any privacy-related question or concerns, please contact us directly.